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TWN pure new wool carpets are made from high-quality materials designed to reflect your sense of style. To gain the maximum possible benefit from the beauty of your carpet, please follow these basic rules:


Regular maintenance
You should vacuum your TWN carpet at least once a week, or more frequently in heavy traffic areas. To achieve the optimum result, empty the vacuum cleaner bag when only half full. An upright vacuum with a beater bar/brush is best for cut pile carpets. A suction - only vacuum is recommended for loop pile carpets to prevent excessive fuzzing.

A stain? Needn't be a problem
If you act quickly, then the likes of red wine, ink and ketchup will be history in no time. Simply follow our tips for spot and stain removal and use Wools of New Zealand's special wool cleaning agent, WoolClean.
Occasionally apply a more thorough clean
In between routine maintenance, a more thorough clean on an occasional basis will brighten up the colour and appearance of your TWN carpeting.

Have your carpet cleaned professionally
The pure wool carpet in your living area should be cleaned in depth every 2 to 3 years. This is the only way to be sure of removing ingrained soil. There are a range of cleaning methods; please contact an approved specialist cleaning firm or stockist in your area for more details.

Tips for Prevention.
  • Place an absorbent mat at all house resp. apartment entries and change or wash them when they are dirty.
  • Regularly exchange the air cleaners in your heating system and air conditioning.
  • Cleanse heavily used zones and areas in front of regularly used seats every now and then with an absorption powder.
  • Do not utilize silicone-containing soil-resisting equipment as they often accelerate the staining of the carpeting.